DATE & TIMES
Q: What are the convention dates in 2020?
A: The convention is held on Friday, Saturday and Sunday on 17-19 April 2020.
Q: Where is the convention being held this year?
A: Friends House, 173-177 Euston Road, London, NW1 2BJ.
Q: What times will the convention start and finish each day?
A: The times for each day will be published shortly.
Q: What is on the programme?
A: The programme in currently being planned. Details will be provided in early 2020.
Q: Will there be meetings in different languages?
A: Yes. Last year there were meeting in Lithuanian, Farsi, Portuguese, Italian and Polish. If you would like to hold a meeting in another language then please contact us.
Q: Will there be an LGBTQ meeting?
A: Yes, the programme includes LGBTQ meetings.
Q: Can I pay in advance?
A: Yes. The weekend ticket is cheaper if purchased in advance on line.
Q: Can you reserve me a ticket?
A: There is no need to reserve tickets as the numbers are unlimited. Tickets are also available on the door.
Q: Can I buy tickets on the door?
A: Yes with both cash and Credit/Debit Card
Q: I don't have a credit card or bank card, how can I buy tickets?
A. Don't worry. Payment may be made in cash for tickets purchased on the door.
Q: Can I pay in Euros?
A: No we only accept payment in UK Sterling.
Q: Can I pay by debit or credit card?
A: Yes. The online system accepts all major credit and debit cards.
Q: Will tickets be sent to me?
A: No. We no longer issue paper tickets for advance purchased tickets . Simply bring your booking confirmation along or give your name at the door.
Q: Will I get a reminder about the convention?
A: No. We suggest you put the dates into your calendar and set a reminder or alert. The date are 17-19 April 2020.
Q: I am unwaged, will there be a discount?
A: Concessions will be available on the door during the convention.
Q: Are there any areas in the venue to smoke?
A: The venue and the surrounding gardens are completely non-smoking and we risk loosing access to the venue in future years if this condition is not adhered to.
PHOTOGRAPHY & SOCIAL MEDIA
Q: Can photographs be taken at the convention?
A: People are asked to be mindful when taking photos and using social media so that only people who’ve given consent are in photos or seen on social media.
Q: Is there a Cloakroom at the venue?
A: Yes and all the details are here
CHILDREN / CRECHE
Q: Are children welcome?
A: Yes. Children are welcome. We also have a crèche for younger children.
Q: How is the crèche run, is it free?
A: The crèche is staffed by fully qualified officials with a current DBS check. The crèche is free for convention visitors. Please check out the Creche page for more information.
Q: Is parking available?
A: More information can be found here.
Q: Is disabled parking nearby?
A: Yes, there are three designated on-street parking bays for blue badge holders on Endsleigh Gardens (behind Friends House).
Q: I have disability, is the venue wheelchair accessible?
A: Yes, the venue is fully wheelchair accessible, more information can be found here.
HOTELS / HOSTEL / ACCOMMODATION
Q: I am an overseas visitor, can you recommend any hotels/hostel for me?
A: More details to follow..
Q: I would like to do service at the convention, who do I contact?
A: Contact us here.
Q: Are there any vacancies on your convention committee?
A: Our current vacancies can be found here.
Q: I sell NA pendants and merchandise at other conventions, can I sell my items at your convention?
A: Please contact the committee for further details about merchandising.
Q: Will there be complementary therapies at the convention (yoga, massage, Indian head massage etc.)?
A: We hope to be able to offer complementary therapies, if you are qualified and would like to do some service at the convention then please contact us here.
Q: Can I bring my dog to the convention?
A: No, the venue only allows guide dogs inside the venue.
Q: Will there be a dance after the convention on Saturday night?
A: Of course!! You will be able to dance the night away!!
Q: Where can I buy tickets?
A: More on this soon.
Q: Will tickets be available on the door?
A: More on this soon.
Q: Can we contact you by telephone?
A: More on this soon, in the meantime you can contact us here.